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JRNY Dashboard

The JRNY Dashboard is your conversation control tower. Manage conversations with your leads and understand them on a whole new level.

From the JRNY Dashboard you can manage conversation engines, send messages and analyse analytics data.

JRNY Dashboard Analytics page

Features and Benefits

Get detailed insight about your leads and customers

Detailed Analytics

Track metrics like Customer Acquisition Cost and Return on Investment*
See conversation data, including number of conversations and conversations diverted to a human
User analytics including location and demographic*
Check the performance of Broadcast messages*
* being developed
Send broadcast messages directly to leads

Send Broadcast messages*

Send Broadcast messages to leads' messaging app inboxes
Schedule message sending
Segment audience for more targeted messaging
Enjoy higher open rates than email (up to 80% open rates)
Automate remarketing messages to follow leads up
* being developed
Take over the conversation to handle more complex tasks

Human Handover

Manage conversations passed on to a human within the dashboard
Staff can see lead profiling* and conversation history
Staff can pick up conversations where they left off
Staff empowered to resolve more complex issues
* being developed
Combine our Conversation Engines, the Dashboard and Integrations, and the JRNY platform is pretty darn powerful!