Once you’ve engaged the JRNY Distribution Platform, you will have access to three JRNY products: JRNY Chat, JRNY Integrations and the JRNY Business Intelligence Dashboard - all of which are powered by the JRNY Engine.
The white labelled conversational interface that interacts with your customers
JRNY Chat supports text, voice and digital human technologies and lives within your website, app and social messaging platforms
Makes sure the platform fits like a glove
JRNY Integrations pull information from various sources, including legacy systems, underwriter software, payment portals and CRM systems
JRNY Business Intelligence Dashboard
Your conversation control tower
With the Dashboard you can gain deep insights from conversation data and content, manage human interactions, and export records to assist with compliance obligations
The JRNY juice
The Engine’s technology is what’s working in the background to power the Platform's intelligence. This technology includes machine learning, natural language processing, sentiment analysis and some proprietary tools as well.