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The Process

How We Roll

An illustration of your journey with JRNY.

Attract and Onboard customers with JRNY
Design
Firstly, we meet with you to learn about your goals, customer personas and how we can help. Then we go away and design the conversation. We will meet with you a second time to ensure you're happy with the design.
Attract and Onboard customers with JRNY
Build
Next, we implement the conversation engines and set up the necessary integrations. You will have another chance to make minor changes to the copy of your conversation engines before going live.
Go-live
All systems go - your engines are now live on your website and chosen messaging apps. Your customers can start their journey with you, and you can start converting more, happier customers.

Our Customer Mantra

We are dedicated to you, our customers. In fact, one might even say that we’re a tad obsessed, but not in a creepy way, we promise.

 We endeavour to always:

Exceed expectations

Exceed expectations

Meet or exceed deadlines

Meet or exceed deadlines

Measure our success by our customer’s growth

Measure our success by our customer’s growth

Be transparent throughout the entire process

Be transparent throughout the entire process

Communicate often

Communicate often

Celebrate joint successes

Celebrate joint successes

After all, we’re all on this JRNY together right?

Ready to start your journey?

Let's Chat