Acquire and retain more customers for your insurance company with AI assisted conversation tools.
We customise and integrate the JRNY platform with the internal systems of your insurance company. From there, we roll out some snazzy customer experiences that harness the power of artificial intelligence and insurance chatbots to deliver better customer experiences, more efficiently.
Quoting and underwriting
Selecting the right policy
Resolving customer service/claims issues efficiently
Perception that digitalisation won’t gain customer trust
Insurance industry incumbents offering self-service options
Perception that digital innovation is costly and disruptive.
High Customer Acquisition Costs
High customer churn rates
Prompt payment of premiums