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Artificially intelligent insurance distribution platform

Empowering your network to sell more of the right policies to the right people

30%
customer service costs reduction
85%
of company interactions will be humanless by 2020
1.5x
improvement in employee efficiency
30 % of company interactions will be humanless by 2020 85 % of company interactions will be humanless by 2020 1.5 x improvement in employee efficiency

What We Do

Digital insurance agents for frictionless insurance
We empower your network to sell more of the right policies to the right people via a digital insurance agent.

The agent will help your customers with advice, quotes, purchasing and binding policies. It will also help streamline insurer/intermediary communications, provide detailed customer insights, and help ensure compliance with regulator obligations.
Outcomes
For the insurer and distribution network
Sell more policies
Sell more
policies
Improve staff efficiency
Improve staff
efficiency
Reduce operational costs
Reduce
operational costs
Gain insights into customers
Gain insights
into customers
Streamlined interactions
Streamlined
interactions
Easier compliance and reporting
Easier compliance
and reporting
Outcomes
For the policyholder
CX
CX
An overall better customer experience
How can I help?
How can I help?
Interact with your company
24/7, 365 days a year
Self-service
Self-service
Purchase and manage insurance
without needing to speak with a human

CUSTOMER JOURNEY

What the customer will experience
Advice
Your digital insurance agent can recommend an appropriate policy based on your customer’s preferences and needs, and can then quote that specific policy.

The customer can also request to speak with a human at any time.
Bind
If satisfied with the quote, your customer can then purchase their chosen policy straight away by continuing the interaction with your digital insurance agent.

The customer can ask the digital agent to clarify anything about the process at any stage, unlike with a website form.
Manage
Once the policy has been bound, customers can manage personal account details, update policies, confirm renewals, or lodge a claim - all by interacting with your digital insurance agent.

They can also ask the agent to book a meeting or phone call with your staff too.

Partners

JRNY partners with IBMJRNY partners with FaceMeJRNY partners with AI Forum New ZealandJRNY partners with FinTechNZ
Ready to
start the JRNY?