We help insurance providers protect people better
30%
reduction in customer service costs
85%
of company interactions will be humanless by 2020
1.5x
improvement in employee efficiency
What We Do
Insurance Distribution Platform
Our white labelled platform allows you to simplify insurance for your customers, offer consistent and compliant advice, and distribute policies more efficiently.
A deeper understanding of your customers also helps you improve products and services continuously. The result is that more people are better covered at the right time.
A deeper understanding of your customers also helps you improve products and services continuously. The result is that more people are better covered at the right time.
Outcomes
For the insurer and distribution network
Sell more
policies
policies
Improve agent
efficiency
efficiency
Reduce
operational costs
operational costs
Gain insights
into customers
into customers
Streamlined
interactions
interactions
Easier compliance
and reporting
and reporting
Outcomes
For the policyholder
CX
An overall better customer experience
24/7
Interact with your company
24/7, 365 days a year
24/7, 365 days a year
Self-service
Purchase and manage insurance
without needing to speak with a human
without needing to speak with a human
Advice
Recommend a policy based on your customer’s preferences and needs. Then quote that specific policy or refer to the most appropriate agent.
Bind
Allow customers to purchase their chosen policy straight away by continuing the interaction with your digital insurance agent.
The customer can ask questions about the process at any stage, unlike with a regular website form.
The customer can ask questions about the process at any stage, unlike with a regular website form.
Manage
Once the policy has been bound, customers can manage personal account details, update policies, confirm renewals, or lodge a claim.
They can also book a meeting or phone call with a human agent or broker.
They can also book a meeting or phone call with a human agent or broker.
Partners
Next
