Simplifying the insurance customer journey
What We Do
We partner with insurers to help them simplify the customer journey and improve customer experience with our white-labelled Customer Journey Platform.
Insurers can then improve conversion rates and sales efficiency, and radically increase their understanding into customer behaviour.
Sell simply, analyse deeply.
Results
For you, the insurer
A better customer experience
For your customers
What your customer will experience
Information gathering
Start the customer journey by gathering information from your customer in a smart, white-labelled conversational interface that integrates with your website.
Our world leading and research lead design ensures this is a simple and easy interaction for your customer.
Product recommendation
After collating the necessary information, recommend products or policies based on your customer’s preferences and needs.
Connect to advisers
If you wish to refer the customer to an adviser, they can select from a list of recommendations.
The adviser then receives an automatic copy of all the information gathered and can continue from there.
Quote & bind
Alternatively, offer an end-to-end digital customer experience and allow your customer to receive a quote and purchase their chosen policy within the same smart conversational interface.
Partners
