Artificially intelligent insurance distribution platform
30%
customer service costs reduction
85%
of company interactions will be humanless by 2020
1.5x
improvement in employee efficiency
What We Do
Digital insurance agents for frictionless insurance
We empower your network to sell more of the right policies to the right people via a digital insurance agent.
The agent will help your customers with advice, quotes, purchasing and binding policies. It will also help streamline insurer/intermediary communications, provide detailed customer insights, and help ensure compliance with regulator obligations.
The agent will help your customers with advice, quotes, purchasing and binding policies. It will also help streamline insurer/intermediary communications, provide detailed customer insights, and help ensure compliance with regulator obligations.
Outcomes
For the insurer and distribution network
Sell more
policies
policies
Improve staff
efficiency
efficiency
Reduce
operational costs
operational costs
Gain insights
into customers
into customers
Streamlined
interactions
interactions
Easier compliance
and reporting
and reporting
Outcomes
For the policyholder
CX
An overall better customer experience
How can I help?
Interact with your company
24/7, 365 days a year
24/7, 365 days a year
Self-service
Purchase and manage insurance
without needing to speak with a human
without needing to speak with a human
Advice
Your digital insurance agent can recommend an appropriate policy based on your customer’s preferences and needs, and can then quote that specific policy.
The customer can also request to speak with a human at any time.
The customer can also request to speak with a human at any time.
Bind
If satisfied with the quote, your customer can then purchase their chosen policy straight away by continuing the interaction with your digital insurance agent.
The customer can ask the digital agent to clarify anything about the process at any stage, unlike with a website form.
The customer can ask the digital agent to clarify anything about the process at any stage, unlike with a website form.
Manage
Once the policy has been bound, customers can manage personal account details, update policies, confirm renewals, or lodge a claim - all by interacting with your digital insurance agent.
They can also ask the agent to book a meeting or phone call with your staff too.
They can also ask the agent to book a meeting or phone call with your staff too.
Partners
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